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Contact Us

Reach us with by phone, fax, email, mail, or visit

You have questions, need assistance, or have suggestions or concerns – whatever they may be we're ready to receive them.

Call Us.

(503) 215-6090 or (888) 849-5189

Fax Us.

(503) 513-8770 (Administrative Office)
(503) 216-2328 (St. Vincent Branch)
(503) 215-6584 (POPII Branch)

Email Us.

Member Service Department:

Marketing Department:

Business Development Department:

Mail Us.

Mailing/Shipping Address:

Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222

Visit Us.

Administrative Office (also mailing address)

6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
(Please visit our branches for branch services – i.e. transactions, loan payments, money order, notary service, etc. )

Hours: Monday - Friday, 7:30 am to 4:00 pm

POPII Branch

4340 NE Halsey Street
Portland, OR 97213

Hours: Monday - Friday, 7:30 am to 4:00 pm

Providence St. Vincent Medical Center Branch

9205 SW Barnes Road
Portland, OR 97225

Hours: Monday - Friday, 7:30 am to 4:00 pm

VISA Credit Card Contact Information

Traveling to a foreign country or making purchases online or via phone out of the United States

Phone: (503) 215-6090, press 6 or Toll-Free (888) 849-5189, press 6 (available during normal business hours)

VISA Credit Card Payments & Address:

Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222

VISA Credit Cards Pay-By-Phone (free)

Phone: (503) 215-6090 + Toll-Free (888) 849-5189
(Transfer from your Providence FCU account to your VISA account only.)

Lost or Stolen VISA Credit Card

Phone: (503) 215-6090, press 4 or Toll-Free (888) 849-5189, press 4

VISA Credit Card Activation

Phone: (800) 543-5073

Falcon Fraud Monitoring

Phone: (800) 369-4887

Dispute a Visa Credit Card charge

Phone:(800) 600-5249

Verify By Visa

Phone:(800) 857-3118

Debit Card Contact Information

503-215-6090 or Toll-Free(888) 849-5189 (24/7)

  • Option 1 - to inquire or dispute a debit card transaction
  • Option 2 - to report lost/stolen or travel notifications
  • Option 3 - Debit/ATM Activation or Reset PIN

Bill Pay

Bill Pay Member Care 24/7 Technical Support

Phone: (888) 908-7495

Collections

After hours collection department

Phone: (866) 926-9181

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There are things that are timeless. Things which we will never change – like personal service, common sense and giving back to the community.