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Face-to-Face Video Banking
Ask questions, get help with online banking, apply for loans, and open new accounts with Video Banking. Start a Video Banking meeting by selecting Video Banking under More Services within Online Banking or the PFCU Mobile Banking app.
Video Banking
Upload Documents Safely & Securely
Upload and send your documents safely and securely to our Member Care or Loan Department.
Document Upload Page
Schedule a Remote Appointment
Schedule a phone or video appointment with one of our knowledgeable Member Service Representatives.
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Branch & Service Center Locations
Milwaukie
Headquarters
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
Phone: (503) 215-6090
Fax: (503) 513-8770
Monday – Friday, 7:30 am to 4:00 pm
Interactive Teller Machine (ITM/ATM) location
one-on-one appointment
Schedule Now
St. Vincent Medical Center Branch
9205 SW Barnes Road
Portland, OR 97225
Phone: (503) 215-6090
Fax: (503) 216-2328
Monday – Friday, 7:30 am to 4:00 pm
Interactive Teller Machines (ITMs/ATM) location
one-on-one appointment
Schedule NowSan Diego Cashless Branch
HOLIDAY HOURS:
THE sAN dIEGO BRANCH WILL BE CLOSED DEC. 23 – JAN. 1, 2025.
As always, you can access your PFCU accounts through Online and Mobile Banking
4855 Seminole Drive
San Diego, CA 92115
Phone: (888) 849-5189
Fax: (503) 513-8770
Normal Office Hours:
Monday, Tuesday, and Thursday
7:30 am to 4:00 pm
Automated Teller Machine (ATM) location
Providence Portland Medical Center (PPMC)/Cancer Center
CU Service Center
4805 NE Glisan Street
Portland, OR 97213
Monday – Friday, 7:30 am to 4:00 pm
Interactive Teller Machine (ITM/ATM) and Video Banking Kiosk
Member Care (Call Center)
Hours:
Monday – Friday, 7:30 am to 4:00 pm
Phone:
(503) 215-6090 | (888) 849-5189
Reach Us by Mail or Fax
Mailing/Shipping Address:
Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
Fax:
(503) 513-8770 (Admin Office & San Diego Branch)
(503) 216-2328 (St. Vincent Branch)
Visa Debit and Credit Cards
Contact Information
VISA Credit Card Payment Address
Providence Federal Credit Union
6400 SE Lake Road, Suite 125
Milwaukie, OR 97222
VISA Credit Cards Free Pay-By-Phone
Phone: (503) 215-6090 + Toll-Free (888) 849-5189
(Transfer from your Providence FCU account to your VISA account only.)
Report Lost, Stolen, or Fraud VISA Debit or Credit Card
Phone: (866) 633-7032
When Traveling Abroad or Away from Home Base
Phone: (866) 633-7032
VISA Debit or Credit Card Activation & Select PIN
Phone: (800) 631-3197
VISA Debit or Credit Card Reset PIN
Phone: (888) 886-0083
Inquire or Dispute a Visa Debit or Credit Card Transaction
Phone: (866) 633-7032