FAQ

You can deposit a check using our mobile app’s Mobile Deposit feature. Tap DEPOSIT in the dashboard (open the dashboard by tapping the blue box with arrows at the bottom of the screen). From there, you can follow the in-app prompts and take a photo of each side of the check to complete your deposit. Just make sure the check is properly filled out, including the endorsement on the back, so that there are no issues or delays in your deposit.

Video Banking allows you to connect face-to-face with a PFCU teller directly from your online banking and mobile app. With Video Banking you will be able to apply for membership, apply for a loan, open a new account, ask everyday questions, and more!

How to use Video Banking:

1. In the more services tab of your PFCU Mobile Banking App, or Online Banking, select Video Banking.
2. Enter your information and you’ll be connected with a representative.
3. Ask questions, open a membership, discuss loans, wire money, make transfers, and more.

Any account opened with Providence Federal Credit Union may be viewed in the PFCU Mobile Banking App.

Please note, you will have access to the same information that is typically found through your Online Banking account.

Currently, we support Apple and Android devices. You can even view your balance on the apple watch.