Mobile Banking
Your enhanced mobile app is here
Our new and improved mobile banking app is here. With a new look and feel, the app also has a range of upgraded features and functionality for you to manage your banking on the go.
Important: We will retire our PFCU mobile app on October 10, 2023.
Apple (iOS) Users:
If you have an Apple iPhone, the new mobile app will update automatically based on your typical app update settings. To be sure the update occurs, we recommend you go into the app store and update to the new version manually. Please note that to support the new mobile banking app, your Operating System (OS) needs to be iOS 14 or higher.
Android Users:
If you have an Android phone, you’ll need to manually download our new free app from the Google Play store. At that time, we also recommend you delete the old PFCU Mobile Banking App. Please note that to support the new mobile banking app, your Operating System (OS) is required to be OS 7.0 (Nougat) or higher.
For Android and Apple users, the new app icon will have a white “P” logo on an orange background:
What’s New?
Live Chat
Card Services
Credit Check
Loans
Accessible Features
Language Support
Your Favorite Features are Still There
Deposit Checks
Pay Bills
Transfer Funds
Find An ATM
View Transactions
Schedule An Appointment
Shop For A Car
Video Chat
Bank Securely
Mobile Check Deposit
In your upgraded mobile app, click “Deposit” on the dashboard at the bottom of your screen to open up Mobile Deposit options.
- 24/7 Check Deposit
- Deposit checks from anywhere with the use of your mobile device.
- Just tap and snap a photo of the front and back of your endorsed check.
- It’s fast, secure, and best of all – it’s free.
Bank on your Apple Watch
Apple Watch* users can now check their accounts and view up to 10 transactions on each account, while on the go.
- Refresh account balances by holding down on the Apple Watch screen and click Refresh Accounts
- Scroll between accounts by swiping left and right
- Access account history by tapping on an account
- Scroll through transactions by swiping up or down or use dial on Apple Watch.
Frequently Asked Questions
If you are enrolled in eStatements, you will receive an email when your statement or notice is available. If you are not enrolled in eStatements, you will receive your statement in the mail at the address you provided when signing up with Providence Federal Credit Union.
To view your statements, or enroll in eStatements go to the Statements tab in the online banking dashboard, or mobile banking app.
Within Online Banking, you can view and print statements for up to 18 months. If you would like a copy of a statement prior to this timeframe, contact a Member Service Representative at [email protected].
You can deposit a check using our mobile app’s Mobile Deposit feature by clicking on Deposit in the dashboard. From there, you can follow the in-app prompts and take a photo of each side of the check to complete your deposit. Just make sure the check is properly filled out, including the endorsement on the back, so that there are no issues or delays in your deposit.
You can set up free automatic bill payments using the Bill Pay feature in Online Banking and the mobile app.
- Log in to your Online Banking account, or Mobile Banking app.
- Click on Move Money in the dashboard.
- Click on the Bill Pay tab.
- From here you can set up one-time, monthly, or automatic payments.
Bill Pay is a free service offered to our members through Online Banking or the Mobile Banking app. It allows you to set up bill payments so that you never miss a due date!
For more information on Bill Pay visit the Bill Pay page of our website.
Signing up for Mobile Banking is as simple as downloading the “Providence FCU Mobile” app from your app store and following the prompts to login. If you are new to online banking, you’ll need to register an account. To do so in the app, tap the “More” button at the bottom and then tap “Register.” You can also register for online banking by following this link. Once registered you can log into the app and begin Mobile Banking!
Notes about our new Mobile Banking App:
Our new and improved mobile banking app is here, as of October 2023. With a new look and feel, the app also has a range of upgraded features and functionality for you to manage your banking on the go.
Apple (iOS) Users:
If you have an Apple iPhone, the new mobile app will update automatically based on your typical app update settings. To be sure the update occurs, we recommend you go into the app store and update to the new version manually. Please note that to support the new mobile banking app, your Operating System (OS) needs to be iOS 14 or higher.
Android Users:
If you have an Android phone, you’ll need to manually download our new free app from the Google Play store. At that time, we also recommend you delete the old PFCU Mobile Banking App. Please note that to support the new mobile banking app, your Operating System (OS) is required to be OS 7.0 (Nougat) or higher.
For Android and Apple users, the new app icon will have a white “P” logo on an orange background:
Any account opened with Providence Federal Credit Union may be viewed in the PFCU Mobile Banking App.
Please note, you will have access to the same information that is typically found through your Online Banking account.
To check your account balance from your mobile phone, log in to the app and select the Accounts option from the bottom dashboard.
Yes! We offer Mobile Wallet options for Apple Pay, Google Pay, and Samsung Pay.
For more information on mobile wallet, visit the Mobile Wallet page of our website.
In order to access the dashboard in Online Banking and Mobile Banking, first tap or click on the double arrow icon on the left side of the screen (or the bottom of the screen in the Mobile Banking app).
With the dashboard open you have access to five sections:
1: Accounts
Use the accounts section to view all your account balances and account information, like recent transactions and account numbers. You can also perform quick transfers in the Accounts section.
2: Money Money
The Move Money sections handles all sorts of payments and transfers. You can set up Bill Pay, schedule recurring payments, connect external accounts, and request cashier’s checks.
3: Card Services
Card Services is where you can manage your various debit and credit cards. You can temporarily lock your card, report it missing or damaged, and even set up travel notices.
4: Statements
In Statements you can view eStatements, eNotices and tax documents. This is also where you manage your statement preferences, like choosing to receive your monthly statements in the mail or via email.
5: More Services
There is a lot to explore in More Services. You can set up overdraft protection, view account information, order checks, and open accounts. Loan Services options are also available here, including loan payments, rates and applications. This is also where you can book appointments and video chat with us.
If you have more questions about the dashboard or the various features within Online Banking be sure to visit our Online Banking page, or reach out to us with questions.
How to Install The App
Simply download our app from the Apple App Store or Google Play MarketPlace.
Alternatively, you can:
- Go to the relevant store on your device.
- Search PFCU Credit Union
- Download our app for free.
Register for our online banking, if you have not yet done so.
“
”
Need more information?
Connect with a PFCU Member Consultant, by scheduling an appointment, video chat, email, or phone.
Financial Health Check
Looking for freedom from debt and money worries? You’re in the right neighborhood. We’ll help you create a realistic budget, build achievable goals, and reduce high-interest debt.