We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.
To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.
Tips for managing
your finances
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How should I prepare for the disruptions to Digital Banking?
Read more…: How should I prepare for the disruptions to Digital Banking?Between May 22 and June 2, disruptions to the usual digital banking experience will take place as our system conversion with CCCU begins. There are a few things you can do to better prepare yourself:
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What should I do when the new Digital Banking is available?
Read more…: What should I do when the new Digital Banking is available?At that time you can access the new PCU Online Banking platform, and download the CCCU Mobile Banking app. Our First Steps and How To Use sections are here to help get you up to speed quickly on Monday, June 2.
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When can I use the new Digital Banking platform?
Read more…: When can I use the new Digital Banking platform?The new Digital Banking experience will be available on Monday, June 2 at 9 am PST.
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What is my Username?
Read more…: What is my Username?Your username is used to log in to Online and Mobile Banking. When initially registering for Online and Mobile banking you will be prompted to create a username, which you will use on future logins. Knowing your username will make it easier to log in to the New Digital Banking platform starting June 2. Don’t…
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Will I be receiving a new Debit Card?
Read more…: Will I be receiving a new Debit Card?Yes, If you have a checking account, you will receive a new debit card to replace the old one, which will become inactive on June 2, 2025. Your new debit card will begin working on Monday, June 2 at 7 a.m. Be sure to download the CCCU Debit Card Controls App to manage your debit…
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Can I bank at CCCU branches?
Read more…: Can I bank at CCCU branches?Yes! Beginning on June 2, 2025 our members will be able to bank at CCCU branches, like the Slabtown location, Sandy Blvd. location, and Hood River location. Check out our Updated Locations Map for a full look at available branch locations, beginning on Monday, June 2, 2025.
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