As we prepare for our system conversion, it’s important to ensure we have your accurate contact information. Please update through Online or Mobile Banking, by calling us, or by completing the Account Change Form.

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Tips for managing
your finances

: ufaq
  • Will my credit card statement and payment due dates be different?

    Yes, statements will now be sent on the 17th of each month, with the due date on the 11th of the following month. For example, your first new credit card statement will be sent on April 17, with a due date of May 11.

    Read more…: Will my credit card statement and payment due dates be different?
  • What will happen to my current credit card balance?

    Any remaining balance on your card at the time that it is converted to a Visa Clear Card will be transferred to the new Visa Clear Card by 4/10/2025.

    Read more…: What will happen to my current credit card balance?
  • How can I make credit card payments?

    Starting April 8, 2025 mail payments to:CONSOLIDATED COMMUNITY CUPO BOX 60510CITY OF IND CA 91716-0510 Important: Please do not mail payments to CCCU in Oregon. Please refer to the table below for the available payment options, both now and after June 1. Be sure to update any automatic transfers or payments linked to your PFCU card to the California…

    Read more…: How can I make credit card payments?
  • How will I manage my credit card?

    CCCU credit cards are managed through a dedicated card app. Once you receive your new card, be sure to download the app and start managing your card on the go. Learn more about how to download and use the app by reading our guide below:

    Read more…: How will I manage my credit card?
  • I didn’t receive my new card by 4/7/25, what should I do?

    If you do not receive the new Visa Clear Card by 4/7/2025, please contact us and we will reissue your card as soon as possible. Your old card will be deactivated on 4/7/2025. You can call us at (888) 849-5189 or email us at [email protected].

    Read more…: I didn’t receive my new card by 4/7/25, what should I do?
  • When will I receive my new card?

    A new Visa Clear Card will be mailed to you on 3/26/2025. Please continue to use your PFCU card until you receive your new card. When you receive your new card, you can begin using it immediately. Your old card will be deactivated on 4/7/2025. Be sure to properly shred the old card..

    Read more…: When will I receive my new card?

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