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FAQ Category: Credit Cards
  • minutes to read

    How do I set up travel notices for my credit card?

    You can set up travel notices for your Visa Credit Card in the CCCU Credit Card Control App. Simply log in, select your card image, tap on “More” in the bottom menu, and then “Travel Notification.” Then fill in your travel date, destination, and other details. Note: You can only schedule one travel notice at…

    Read more…: How do I set up travel notices for my credit card?
  • minutes to read

    How can I apply for a credit card online?

    Explore our Credit Card page for options to find the best fit for you! Once you have chosen your new credit card, complete our Online Application process.

    Read more…: How can I apply for a credit card online?
  • minutes to read

    How do I dispute a credit card transaction?

    To dispute a credit card transaction please contact our fraud line at 888-918-7313. You may need to dispute a credit card transaction if:

    Read more…: How do I dispute a credit card transaction?
  • minutes to read

    How can I send credit card payments?

    Providence Federal Credit Union offers several convenient methods by which you can make your credit card payments: Pay over the phone by contacting us at (888) 849-5189.

    Read more…: How can I send credit card payments?
  • minutes to read

    What do I do if I lost my Debit/Credit Card?

    If your card has been lost or stolen we recommend that you block your card in Online Banking or the Mobile Banking app immediately. To do this, log in to Online Banking or your Mobile Banking app, go to “Cards” and then “Lock Card.” You can then go to “Lost Card” to order a replacement…

    Read more…: What do I do if I lost my Debit/Credit Card?
  • minutes to read

    Do you offer a credit card rewards program?

    No, we do not offer a credit card rewards program, but we do have several credit cards options: Our credit cards have great features that make being a member at Providence Federal Credit Union worthwhile!

    Read more…: Do you offer a credit card rewards program?

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