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Tips for managing
your finances
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My card is being denied at the merchant, what do I do?
Read more…: My card is being denied at the merchant, what do I do?There can be several reasons that a card would be denied. For security reasons, the specifics of your situation must be dealt with in confidence. Please contact us at (503) 215-6090 or visit a branch location to go over your transaction history. Related Information Coming up a little short? Try Courtesy Pay! We’re proud…
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What are the ATM / Debit Card fees?
Read more…: What are the ATM / Debit Card fees?Please see our Deposit Fee Schedule on our Rates Page for a current listing of debit card fees, like card replacement and rush delivery. For usage at an ATM you can access nearly 120,000 ATMs across the country for free! Visit any ATM that displays an Allpoint, CO-OP, or MoneyPass logo: Find a surcharge-free ATM…
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How do I change my personal identification number (PIN) for my debit card?
Read more…: How do I change my personal identification number (PIN) for my debit card?If you are an established cardholder and either don’t know or have forgotten your PIN for your debit card, please call 800-631-3197. To expedite the process please be sure to have your debit card available. For new debit card holders, you will be able to set your own PIN at the time of activation or…
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What is my PIN for my debit card?
Read more…: What is my PIN for my debit card?If you do not know your PIN, contact us at 503-215-6090 or 888-849-5189 (Toll-Free) to select or change your pin. To expedite the process, please be sure to have your debit card available.
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Can I use my debit card while traveling internationally?
Read more…: Can I use my debit card while traveling internationally?Yes, your debit card is accepted internationally! Please note, an International Service Assessment (ISA) fee will be assessed on foreign transactions. Be sure to set up travel notices in Online Banking or the PFCU Mobile Banking App. Go to Cards in the dashboard, click on a card and select Travel. Contact us for more information…
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How do I activate my debit card?
Read more…: How do I activate my debit card?You can activate your card in Online Banking or the PFCU Mobile Banking App, by selecting Cards in the dashboard. If you need further assistance, call (503) 215-6090 or visit one of our Branches today! If you stop by, please bring a valid photo ID.
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