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Tips for managing
your finances

FAQ Category: General
  • What is the difference between account balance and available balance?

    Your account balance is the total amount of money that is currently in your account, including all funds engaged in holds and pending transactions.  Your available balance is the total amount of money in your account that is accessible for purchases and withdrawals. This number does not include held or pending funds. Please note, available…

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  • What is the difference between a Credit Card and a Debit Card?

    A debit card is linked to your checking account and draws from the available money within the linked account.  A credit card allows you to borrow money from a limited line of credit offered by a financial institution. Each month you will receive a statement specifying your purchase amounts and details, as well as the…

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  • What is the safest way to send you my documents online?

    The most secure and safest way to send us your files online is through our Secure File Upload. Through the Secure File Upload, you can send us all membership related documents, including change of address forms, direct deposit forms, pay stubs and driver licenses, and all loan-related documents.  All transfers are confidential and SSL encrypted.…

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  • Do I have to close my accounts if I move out of state?

    No! With Online and Mobile Banking, as well as our robust ATM network, you can conduct business from virtually anywhere!

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  • Who can join Providence Federal Credit Union?

    If you or a family member work for Providence Health or any of its subsidiaries, you may be eligible to join. Members and staff of partner associations are also eligible. Once you’re a member, your family member (i.e. husband, father, aunts, uncles, cousins, in-laws, domestic partner, and grandparents) can join. And you can stay as long as…

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  • How do I add or remove an account beneficiary?

    To add a joint owner to your account, visit the Disclosures & Forms page and click on the Account Change Form. Once you have filled out the form, email it to [email protected].   Related Information Haven’t signed up for Online Banking yet? No problem! With Online Banking, your accounts are just a mouse click or a…

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