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FAQ Category: Mobile Banking
  • minutes to read

    What is the cut-off time for a mobile deposit submission?

    You may deposit checks through mobile deposit at any time! However, depending on the time of day and deposit amount, you may not see your deposit until the following business day. For more information see our Funds Availability Policy.

    Read more…: What is the cut-off time for a mobile deposit submission?
  • minutes to read

    Is mobile deposit capture secure?

    Yes! We are dedicated to your security. We have enhanced mobile deposit capture with security features so you can be confident depositing your checks anytime, anywhere. Review the Mobile Deposit Agreement for more details on how mobile deposit works!

    Read more…: Is mobile deposit capture secure?
  • minutes to read

    Do you offer mobile wallet options?

    Yes! We offer Mobile Wallet options for Apple Pay, Google Pay, and Samsung Pay. For more information on mobile wallet, visit the Mobile Wallet page of our website.

    Read more…: Do you offer mobile wallet options?
  • minutes to read

    How can I check my available balance through the Mobile App?

    To check your account balance from your mobile phone, log in to the app and select the Accounts option from the bottom dashboard.

    Read more…: How can I check my available balance through the Mobile App?
  • minutes to read

    Do you offer text banking or text alerts?

    No. Our new online banking service does not offer text banking. As an alternative you can set up customizable alerts in Online Banking that will email you when an alert that you’ve set up is triggered.

    Read more…: Do you offer text banking or text alerts?
  • minutes to read

    Which accounts can be viewed with the Mobile Banking app?

    Any account opened with Providence Federal Credit Union may be viewed in the PFCU Mobile Banking App. Please note, you will have access to the same information that is typically found through your Online Banking account.

    Read more…: Which accounts can be viewed with the Mobile Banking app?

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