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FAQ Category: Mobile Banking
  • How do I make a loan payment Online?

    To make a loan payment from Online Banking or your Providence FCU Mobile App, go to the “Money” tab where you can transfer your payments manually or set up automatic recurring transfers. You can also set up external accounts to make payments to other financial institutions.

    Read more…: How do I make a loan payment Online?
  • Is there a hold on the funds when I deposit a check through mobile deposit?

    Your mobile deposit will post to your account within one business day. If for some reason your funds are being held for longer than one full business day, refer to our Funds Availability Policy.

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  • What types of checks are NOT allowed to be deposited using mobile deposit?

    The following checks may be declined for mobile deposit:

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  • What is the daily mobile deposit limit?

    There is currently no restriction on the number of times deposited per day. However, total deposits cannot exceed $5,000 per day or $25,000 in any 30 day period. If you are making a large deposit, please refer to our Funds Availability Policy for information on when the funds will become available in your account.

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  • How do I make a Mobile Deposit?

    You can deposit a check using our mobile app’s Mobile Deposit feature. Tap DEPOSIT in the dashboard (open the dashboard by tapping the blue box with arrows at the bottom of the screen). From there, you can follow the in-app prompts and take a photo of each side of the check to complete your deposit.…

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  • Is there a fee to make a mobile deposit?

    There is no fee for mobile deposit! Mobile Deposit is a completely free service offered through Online Banking. For more information on mobile deposit visit the Mobile Deposit page of our website.

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