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FAQ Category: Online Banking General
  • How do I sign up to receive eStatements?

    In order to enroll in eStatements you must first be enrolled in Online Banking. When enrolling you will be asked if you want to opt-in to eStatements.  If you are already enrolled in Online Banking and would like to switch to eStatements you can do so by clicking on Statements inside Online Banking. From there…

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  • How do I get a copy of my statement?

    If you are enrolled in eStatements, you will receive an email when your statement or notice is available. If you are not enrolled in eStatements, you will receive your statement in the mail at the address you provided when signing up with Providence Federal Credit Union. To view your statements, or enroll in eStatements go…

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  • How do I set up a new External Transfer?

    Adding an external account is easy through Online Banking or our Mobile Banking App. Simply go to Move Money in the online banking dashboard. Then select Manage Destinations, and then Add External Account. Connect your account through the Plaid portal by following their on-screen prompts. Plaid will likely need to initiate a withdrawal and then…

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  • What is your routing/ABA number?

    Providence Federal Credit Union’s routing number is 323075945, and can always be viewed at the bottom of our website, or the bottom left of your checks. This information, along with Account Numbers, can be found in Online Banking by going to More Services and then Account and Routing Numbers. You may be wondering, what is…

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  • Can I access tax forms online?

    Yes! To view your tax documents through Online Banking go to Statements in the dashboard (the dashboard is on the left side in Online Banking and at the bottom in the Mobile app). Tax forms will be sent out each year at the beginning of February.

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