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Tips for managing
your finances

FAQ Category: Online Banking
  • Is my account information available 24 hours a day?

    Yes! If you are enrolled in Online Banking, you can access your account information anytime online or on your mobile device in our mobile banking app. Check out the benefits of Online banking here, and enroll today!

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  • Can I set up my Online Banking to automatically deduct my loan payment?

    Yes! Using the Bill Pay feature within Online Banking or the PFCU Mobile Banking App you can set up automatic loan payments. Go to Move Money and then Bill Pay.

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  • Why can’t I log into Online Banking?

    There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below: If you do not have the option to reset your password, your account may be locked. Contact Us for a resolution.

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  • How do I check my account balance in Online Banking?

    The simplest way to check your account balance is through the Accounts tab in Online Banking or the PFCU Mobile Banking App. The Accounts page shows you a overview of each of your accounts, including the current and available balance. By clicking into a specific account you can view recent transactions and even your Account…

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  • How can I verify that my Online Banking transactions were successful?

    To confirm that your transactions were successful, view your account history in Online Banking. Any pending transactions will be listed first, followed by the most recent successful transactions.

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  • How do I sign in to Online Banking?

    To sign in to online banking, access our log in portal on our homepage. You will then need to enter your username and password. If you have not verified the device from which you are logging in, you may need to answer security questions which you established during the enrollment process. If you have not…

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