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Tips for managing
your finances

FAQ Category: Online Banking
  • How do I open new accounts in Online Banking?

    To add an account within Online Banking, follow the steps below:

    Read more…: How do I open new accounts in Online Banking?
  • What do I do If I have been locked out of my Online Banking?

    If you have been locked out of Online Banking, you may have exhausted your login attempts. To unlock your account call us at (503) 215-6090 or email [email protected]

    Read more…: What do I do If I have been locked out of my Online Banking?
  • How do I get a copy of my statement?

    If you are enrolled in eStatements, you will receive an email when your statement or notice is available. If you are not enrolled in eStatements, you will receive your statement in the mail at the address you provided when signing up with Providence Federal Credit Union. To view your statements, or enroll in eStatements go…

    Read more…: How do I get a copy of my statement?
  • How do I set up a new External Transfer?

    Adding an external account is easy through Online Banking or our Mobile Banking App. Simply go to Move Money in the online banking dashboard. Then select Manage Destinations, and then Add External Account. Connect your account through the Plaid portal by following their on-screen prompts. Plaid will likely need to initiate a withdrawal and then…

    Read more…: How do I set up a new External Transfer?

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