Tips for managing
your finances
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How do I set up Alerts that monitor my account activity?
Read more…: How do I set up Alerts that monitor my account activity?You can set up customized Alerts in Online Banking or the Mobile Banking app to receive notifications about various account activities. Go to the “Settings” tab (upper right profile icon), select “Security and Alerts” and then “My Alerts.” From here you can “Add New Subscription” to customize the alerts you would like to receive. You…
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Are Apple Pay, Google Pay, and Samsung Pay secure to use?
Read more…: Are Apple Pay, Google Pay, and Samsung Pay secure to use?Yes! Instead of using your private card number, Mobile Wallet solutions such as Apple Pay, Google Pay, and Samsung Pay create, encrypt, and save an individual device account number on your phone or another compatible device. When you use your Mobile Wallet to make a purchase, the secure account number will be used to process…
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Is Bill Pay secure?
Read more…: Is Bill Pay secure?You can have peace of mind knowing that our Bill Pay service meets all security requirements and is thoroughly protected. For more information on Bill Pay visit our Online Banking page.
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Why can’t I log into Online Banking?
Read more…: Why can’t I log into Online Banking?There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below: If you do not have the option to reset your password, your account may be locked. Contact Us for a resolution.
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How can I submit a secure message?
Read more…: How can I submit a secure message?To send a secure message log in to your Online Banking account and click on the mail icon in the upper right. Next click New Message, and then compose you message. We also welcome you to send us an email at [email protected]. For security reasons, do not include confidential information such as account numbers or…
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How do I advise the credit union that I will be traveling (travel notice)?
Read more…: How do I advise the credit union that I will be traveling (travel notice)?If you are traveling abroad or within the US, you can let us know through Online Banking or the PFCU Mobile Banking app. Simply go to Cards in the dashboard and then select Travel. Be ready with the following information: For more information on the benefits of using our PFCU Credit Cards, visit our Visa…
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