We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.
To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.
FAQs
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How do you determine exchange rates for foreign transactions?
Exchange rates are calculated in global currency markets. Fluctuations in exchange rates may occur due to:
- Inflation
- Interest rates
- Budget deficits
- Public debt
- Trade policy
- Political stability
- Economic performance
Related Information
Planning on traveling or shopping abroad?
If you’re preparing to travel out of the country and intend to use your PFCU Visa credit or debit card, please be sure to notify us as soon as possible when you’ll be traveling and where so we can ensure that all your transactions follow your itinerary and that you have access to your funds. The same goes for making purchases online or via phone when making purchases abroad using your cards. You can notify us in Online Banking or the Mobile Banking app by selecting CARDS in the dashboard.