As we prepare for our system conversion, it’s important to ensure we have your accurate contact information. Please update through Online or Mobile Banking, by calling us, or by completing the Account Change Form.

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Tips for managing
your finances

: ufaq
  • Will I have to re-enter my bill pay information? 

    No, existing payees, payment history, and recurring bill payments will carry over to the new system. Be sure to confirm this transfer once you log in after the upgrade.

    Read more…: Will I have to re-enter my bill pay information? 
  • Where can I find my routing and account numbers?

    The routing number for PFCU is 323075945. It’s the 9-digit number on the bottom of your checks, located on the far left. But you can easily find it at the bottom of every page of our website. There are 3 ways you can find your account number: 1. Online Banking or Mobile Banking 2. Bank…

    Read more…: Where can I find my routing and account numbers?
  • Will I need to reinstall the mobile app?

    Our new and improved mobile banking app is here, as of October 2023. Your process for getting the updated app depends on your phone platform. Review the instructions below, based on your phone platform: Apple (iOS) Users: If you have an Apple iPhone (iOS 14 or higher), the new mobile app will update automatically based…

    Read more…: Will I need to reinstall the mobile app?
  • Will I have to set up all my settings and accounts again?

    You will only need to set up or re-enter information for a couple of services once the upgraded digital banking platform is live:

    Read more…: Will I have to set up all my settings and accounts again?
  • Will I have to change my username and password?

    You can log in with your current username and password.  However, if you are using your member account number to log in, you will be prompted to change your username. This is because we’re applying enhanced authentication technology to protect your data and accounts. Please note that if you haven’t updated your username by November 10,…

    Read more…: Will I have to change my username and password?
  • Will my Member Account Number change with this new upgrade?

    No. Your member number, routing number, checks, bill pay payees, and Debit/Credit Card numbers will all remain the same.

    Read more…: Will my Member Account Number change with this new upgrade?

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