We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.
To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.
Tips for managing
your finances
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What should I do if an ATM deducts funds from my account but does not dispense the money?
Read more…: What should I do if an ATM deducts funds from my account but does not dispense the money?If the ATM belongs to Providence Federal Credit Union, stop by a branch to complete the necessary paperwork. If the ATM belongs to another financial institution, you must contact them to resolve the issue. Related Information Haven’t signed up for Online Banking yet? No problem! With Online Banking, your accounts are just a mouse…
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How much does it cost to use Online Banking?
Read more…: How much does it cost to use Online Banking?Online Banking is a free service for anyone who has any account with Providence Federal Credit Union.
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What devices are currently supported for mobile banking?
Read more…: What devices are currently supported for mobile banking?Currently, we support Apple and Android devices. You can even view your balance on the apple watch.
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Can I qualify for Refresh Checking with bad or no credit?
Read more…: Can I qualify for Refresh Checking with bad or no credit?It is easy to qualify for PFCU Refresh Checking though not guaranteed, and you get all the benefits of having a checking account, including a free Visa Debit card. Check out our Refresh Checking page to learn more and apply.
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How do I pay using Google Pay?
Read more…: How do I pay using Google Pay?Once you add your Providence Federal Credit Union card to Google Pay, you can make Google Pay your default wallet. Make sure the merchant you would like to pay shows the following icon at the point-of-sale terminal: If the terminal can accept contactless payments, unlock your device. Make sure your Providence Federal Credit Union card…
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Why don’t my balances match after I perform a transfer in mobile banking?
Read more…: Why don’t my balances match after I perform a transfer in mobile banking?Transferred funds will be deducted from your available balance immediately. However, due to the time it takes to process the transfer funds, the money may still appear in your overall balance for a short amount of time.
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