We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.

To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.

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Tips for managing
your finances

: ufaq
  • What is Shared Branching?

    Shared Branching gives you access to a nationwide network of other participating credit unions. As a member you will be able to access your money and complete a variety of transactions at these locations. Enter your ZIP Code into the Co-Op Locator to see participating credit union locations near you. There are over 5,000 Shared…

    Read more…: What is Shared Branching?
  • How do I set up travel notices for my credit card?

    You can set up travel notices for your Visa Credit Card in the CCCU Credit Card Control App. Simply log in, select your card image, tap on “More” in the bottom menu, and then “Travel Notification.” Then fill in your travel date, destination, and other details. Note: You can only schedule one travel notice at…

    Read more…: How do I set up travel notices for my credit card?
  • Will my credit card statement and payment due dates be different?

    Yes, statements will now be sent on the 17th of each month, with the due date on the 11th of the following month. For example, your first new credit card statement will be sent on April 17, with a due date of May 11.

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  • What will happen to my current credit card balance?

    Any remaining balance on your card at the time that it is converted to a Visa Clear Card will be transferred to the new Visa Clear Card by 4/10/2025.

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  • How can I make credit card payments?

    Starting April 8, 2025 mail payments to:CONSOLIDATED COMMUNITY CUPO BOX 60510CITY OF IND CA 91716-0510 Important: Please do not mail payments to CCCU in Oregon. Please refer to the table below for the available payment options, both now and after June 1. Be sure to update any automatic transfers or payments linked to your PFCU card to the California…

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  • How will I manage my credit card?

    CCCU credit cards are managed through a dedicated card app. Once you receive your new card, be sure to download the app and start managing your card on the go. In the app you can easily make payments, schedule payments, view transactions, set limits, set travel notices, and more. Learn more about how to download…

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