The Credit Union will open late for an All-Staff Meeting on Wednesday, November 13. Doors will open at 10:30 AM (PST). 

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Tips for managing
your finances

: ufaq
  • How much does it cost to replace my debit card?

    Please review our Fee Schedule for our current Card Replacement Fee.   Lost your Card? If your card has been lost or stolen contact Visa Card services immediately at (503) 215-6090 .   Related Information Visa benefits just for you from PFCU! If your credit card company has increased your rates, bumped up your minimum…

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  • I am receiving a “”bad PIN”” error message at the ATM; what does that mean?

    If you are receiving this message, your card may be blocked, or you may need to reset your PIN. Please Contact Us or visit a branch today for further assistance.   Related Information Thinking about your account security? We are too! While we have state-of-the-art systems in place to ensure that your information stays safe,…

    Read more…: I am receiving a “”bad PIN”” error message at the ATM; what does that mean?
  • How do I view mobile deposit check images and how far back can I view them in Online Banking?

    Currently, you cannot view check images through Online or Mobile Banking. If you must access check images, email [email protected]. We retain digital copies for a year   Related Information Take steps toward your financial wellness with PFCU! At Providence Federal Credit Union, we believe empowering members with the tools and resources to make smart financial…

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  • How do I pay using Apple Pay?

    To begin, make sure the merchant you would like to purchase from accepts Apple Pay. If they can accept your Apple Pay payment, they will have one or both of the following icons on their terminal: If you would like to pay with an iPhone with Touch ID, just place your finger on Touch ID…

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  • Do you offer business loans?

    No, we do not currently offer business loans. However, we do offer several other loans to fit your needs. Visit our Loans page for more information.

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  • Why didn’t my monthly payment automatically process?

    This situation is evaluated on a case-by-case basis. Please contact us for assistance.

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