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Tips for managing
your finances

: ufaq
  • What can an ITM (Interactive Teller Machine) do?

    Members can speak directly via a live-feed monitor to a member service representative about a variety of financial services.  These services include: Members can also use an ITM exactly as they would an ATM, by simply inserting their card to bypass the video call features. Learn more on our ITM Page.

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  • How can I get a copy of a canceled (cleared) check?

    A canceled check is a check which has cleared the depositor’s account and therefore marked “canceled” by the depositor’s financial institution. Copies of canceled checks can be used as proof of payment and are accessible for up to 7 years. If you are unable to see the check online or you do not use Online…

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  • What is a Mortgage Loan?

    A mortgage is a loan to finance the purchase of your home. When you close on a mortgage, your home becomes collateral for the loan. You will be required to sign a legal contract stating that you promise to pay the debt, including interest and other costs, typically over the course of 15 to 30…

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  • Can you get me a copy of my credit report?

    You can check your own credit score for free once annually by visiting www.annualcreditreport.com. Your credit score is an important part of your financial health, and we encourage members to review their credit report regularly. Here’s what you should look for and what it means to your credit:

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  • Do you have any deals for first time home buyers?

    To discuss deals for first-time home buyers, please speak with one of our Member Service Representatives.

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  • If someone transfers money into my account, can they see my account balance?

    No. You and your financial institution are the only ones who can view your account balances. If you suspect your Providence Federal Credit Union accounts have been compromised, contact immediately at (503) 215-6090 so that we can assist you in safeguarding your information.   Related Information Thinking about your account security? We are too! While…

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