We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.
To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.
Tips for managing
your finances
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Do you offer student loans?
Read more…: Do you offer student loans?No, we do not currently offer student loans. Yes! Providence Federal Credit Union offers Student Loans. for more information and to view current rates visit the Student Loans page of our website. Related Information Ready to apply for a Student Loan? Applying for a loan is quick and easy at Providence Federal Credit Union. Simply…
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What information do you need to send an international wire?
Read more…: What information do you need to send an international wire?To send an international wire, the following information is necessary. Account holder name and full address Account number Branch number and full address Institution number Swift Code / BIC / IBAN code. Routing Number (international) For more information, visit our Wire Transfers page. Related Information Skip the checks and pay all your bills with…
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Can I set up my Online Banking to automatically deduct my loan payment?
Read more…: Can I set up my Online Banking to automatically deduct my loan payment?Yes! Using the Bill Pay feature within Online Banking or the PFCU Mobile Banking App you can set up automatic loan payments. Go to Move Money and then Bill Pay.
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What do I do if my personal identification number (PIN) does not work?
Read more…: What do I do if my personal identification number (PIN) does not work?If you would like to reset your PIN, follow the steps below: Contact us at 888-849-5189, option 3, then option 4, to reset your PIN.
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How long does it take to verify a deposit?
Read more…: How long does it take to verify a deposit?Deposit times vary depending on when and where you make them. Review our Funds Availability Policy for specific information on deposit availability! If your deposit does not appear in your account after the appropriate amount of time, visit a branch or contact us. Related Information Don’t have Providence FCU Mobile? Get started with Mobile…
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Why are my debit transactions being denied so often?
Read more…: Why are my debit transactions being denied so often?There are several potential reasons your card keeps being denied. For security reasons, the specifics of your situation must be dealt with in confidence. Please contact us or visit a branch to go over your transaction history.
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