We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.

To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.

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Tips for managing
your finances

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  • I didn’t receive my new card by 4/7/25, what should I do?

    If you do not receive the new Visa Clear Card by 4/7/2025, please contact us and we will reissue your card as soon as possible. Your old card will be deactivated on 4/7/2025. You can call us at (888) 849-5189 or email us at [email protected].

    Read more…: I didn’t receive my new card by 4/7/25, what should I do?
  • When will I receive my new card?

    A new Visa Clear Card will be mailed to you on 3/26/2025. Please continue to use your PFCU card until you receive your new card. When you receive your new card, you can begin using it immediately. Your old card will be deactivated on 4/7/2025. Be sure to properly shred the old card..

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  • What card will I be receiving?

    Whether you have a Platinum, Classic, or New Beginnings card, your account will most likely transition to our new Visa Clear Card, which features a lower fixed rate, no annual fees, and no balance transfer fees!

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  • Will I be reissued with a new credit card?

    As part of the merger between Providence Federal Credit Union (PFCU) and Consolidated Community Credit Union (CCCU), CCCU is converting all PFCU Visa Credit Card accounts to CCCU Visa Credit Card accounts. CCCU credit cards require the use of a specific app, the CCCU Credit Card Control App, which can be downloaded for Android and…

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  • What is Mega Money Market?

    Mega Money Market is high-dividend Money Market Savings Account. Mega Money Market is free from fees, easy to access, and earns returns higher than a certificate or traditional savings account. Visit our Mega Money Market page for rates and more information: *APY (ANNUAL PERCENTAGE YIELD). The APY may change after account opening. Minimum amount to…

    Read more…: What is Mega Money Market?
  • What is Apex Checking?

    Apex Checking is a high-yield checking on balances up to $20,000, with no minimum balance required. Apex Checking allows you to maximize your money with a few account requirements: Visit our Apex Checking page for rates and more information: *APY (ANNUAL PERCENTAGE YIELD). To receive the higher dividend rate for Apex Checking, the account must…

    Read more…: What is Apex Checking?

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