We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.

To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.

Sign in

Tips for managing
your finances

: ufaq
  • My card is being denied at the merchant, what do I do?

    There can be several reasons that a card would be denied. For security reasons, the specifics of your situation must be dealt with in confidence. Please contact us or visit a branch location to go over your transaction history.  

    Read more…: My card is being denied at the merchant, what do I do?
  • Why can’t I log into Online Banking?

    There are many possible reasons your login attempts have not been successful. Typically, you can access your account by following the password reset steps below: If you do not have the option to reset your password, your account may be locked. Contact Us for a resolution.

    Read more…: Why can’t I log into Online Banking?
  • How much are the monthly payments?

    Monthly payments can vary based on the loan rate, how much you borrow, and your FICO score.  You can also check out our loan calculators for more help. 

    Read more…: How much are the monthly payments?
  • Can I use Bill Pay with the Mobile App?

    Yes! Bill Pay is compatible with your PFCU Mobile Banking app. You can find it under Move Money.

    Read more…: Can I use Bill Pay with the Mobile App?
  • What happens to my direct deposit if I change jobs?

    If you change jobs, you’ll need to set up direct deposit through your new employer.

    Read more…: What happens to my direct deposit if I change jobs?
  • Can I mail a check for deposit into my account?

    Yes! You can mail a check for deposit to the following address: Providence Federal Credit Union6400 SE Lake Road, Suite 125Milwaukie, OR 97222 We also offer mobile deposit through our mobile app.   Related Information Now you can make check deposits from your phone! All it takes is a few taps and the click of…

    Read more…: Can I mail a check for deposit into my account?

Search