We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.

To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.

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Tips for managing
your finances

: ufaq
  • Can I make my loan payment over the phone?

    Yes! You can call us at (888) 849-5189 to pay your loan by phone during normal business hours. There is a $10 fee to use this service.

    Read more…: Can I make my loan payment over the phone?
  • How do I check my account balance in Online Banking?

    The simplest way to check your account balance is through the Accounts tab in Online Banking or the PFCU Mobile Banking App. The Accounts page shows you a overview of each of your accounts, including the current and available balance. By clicking into a specific account you can view recent transactions and even your Account…

    Read more…: How do I check my account balance in Online Banking?
  • Do you offer Business Accounts?

    No. We do not offer business accounts at this time.

    Read more…: Do you offer Business Accounts?
  • How can I verify that my Online Banking transactions were successful?

    To confirm that your transactions were successful, view your account history in Online Banking. Any pending transactions will be listed first, followed by the most recent successful transactions.

    Read more…: How can I verify that my Online Banking transactions were successful?
  • Why did I receive my direct deposit early last payday but not this payday?

    Employers or payers may submit their direct deposit information at different times each pay period. Sometimes they may submit it one day early, and other times two days before. We don’t have control over the timing, unfortunately. However, you can sign up for alerts to be notified when you receive your direct deposit early. To…

    Read more…: Why did I receive my direct deposit early last payday but not this payday?
  • What is Early Direct Deposit?

    Early Direct Deposit is a free service that comes with your PFCU checking and savings accounts, in which we credit your eligible direct deposit transaction up to two business days early. There’s no enrolling or activating! If we receive your direct deposit information from your employer or payer early, we will deposit your funds into…

    Read more…: What is Early Direct Deposit?

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