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Tips for managing
your finances

: ufaq
  • What is the safest way to send you my documents online?

    The most secure and safest way to send us your files online is through our Secure File Upload. Through the Secure File Upload, you can send us all membership related documents, including change of address forms, direct deposit forms, pay stubs and driver licenses, and all loan-related documents.  All transfers are confidential and SSL encrypted.…

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  • Do you offer accounts for minors?

    Yes! We offer the following accounts for minors: See our Kids & Teen Savings Page for more information.

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  • What are the benefits of opening a savings account with PFCU?

    Savings accounts are a great way to save money for the future. Unlike saving in a certificate account or IRA, you have access to your money anytime! Providence Federal Credit Union’s savings accounts offer: For more information, visit our Savings Page and see our current saving account rates on our Rates Page.

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  • How do I dispute a credit card transaction?

    To dispute a credit card transaction please contact our fraud line at 888-918-7313. You may need to dispute a credit card transaction if:

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  • Do I have to close my accounts if I move out of state?

    No! With Online and Mobile Banking, as well as our robust ATM network, you can conduct business from virtually anywhere!

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  • How do I activate my debit card?

    You can activate your card in Online Banking or the PFCU Mobile Banking App, by selecting Cards in the dashboard. If you need further assistance, call (503) 215-6090 or visit one of our Branches today! If you stop by, please bring a valid photo ID.

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