We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.
To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.
Tips for managing
your finances
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What is the difference between account balance and available balance?
Read more…: What is the difference between account balance and available balance?Your account balance is the total amount of money that is currently in your account, including all funds engaged in holds and pending transactions. Your available balance is the total amount of money in your account that is accessible for purchases and withdrawals. This number does not include held or pending funds. Please note, available…
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Am I guaranteed to get my paycheck/payment early with Early Direct Deposit?
Read more…: Am I guaranteed to get my paycheck/payment early with Early Direct Deposit?It’s important to note that we can only guarantee early deposits if your employer or payer provides payment details. Remember that this service depends entirely on receiving your direct deposit information early. If your deposit doesn’t arrive early, you can expect funds to be available on your scheduled payday.
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Where can I use Apple Pay, Google Pay, and Samsung Pay?
Read more…: Where can I use Apple Pay, Google Pay, and Samsung Pay?You can use Mobile Wallet options such as Apple Pay, Google Pay, and Samsung Pay anywhere you see the universal contactless symbol: If you would like to use your Mobile Wallet outside of the United States, choose a link below to see which countries support Providence Federal Credit Union Mobile Wallet options: Countries and regions…
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What types of checks are NOT allowed to be deposited using mobile deposit?
Read more…: What types of checks are NOT allowed to be deposited using mobile deposit?The following checks may be declined for mobile deposit:
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How do I make an internal transfer through Online Banking?
Read more…: How do I make an internal transfer through Online Banking?You can make a transfer to another account using Online Banking or the PFCU Mobile Banking App.
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What is the difference between a Credit Card and a Debit Card?
Read more…: What is the difference between a Credit Card and a Debit Card?A debit card is linked to your checking account and draws from the available money within the linked account. A credit card allows you to borrow money from a limited line of credit offered by a financial institution. Each month you will receive a statement specifying your purchase amounts and details, as well as the…
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