The Credit Union will open late for an All-Staff Meeting on Wednesday, November 13. Doors will open at 10:30 AM (PST). 

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Tips for managing
your finances

: ufaq
  • Why did I receive a call from Fraud Prevention Center?

    You may have received a call from our fraud prevention center due to suspicious activity on your card. If they suspect your card security has been breached, they may suspend the usage of your card until you validate the questionable purchases. Contact us now!   Related Information Thinking about your account security? We are too!…

    Read more…: Why did I receive a call from Fraud Prevention Center?
  • Are there any service fees for ATM withdrawals?

    ATM withdrawals are free for all members of Providence Federal Credit Union. Please note, if you are a non-member you will be charged for use of Providence Federal Credit Union’s ATMs. PFCU Members also have surcharge-free access to over 120,000 ATMs around the country. Visit any ATM that displays an Allpoint, CO-OP, or MoneyPass logo.…

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  • What is the daily mobile deposit limit?

    There is currently no restriction on the number of times deposited per day. However, total deposits cannot exceed $5,000 per day or $25,000 in any 30 day period. If you are making a large deposit, please refer to our Funds Availability Policy for information on when the funds will become available in your account.

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  • When do I earn dividends for my savings accounts?

    With a savings account from Providence Federal Credit Union you’ll earn dividends on your savings on a monthly basis. Visit our Rates Page for more information on savings account dividend rates.

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  • How do I remove accounts from my Online Banking account profile?

    To remove an account from your Online Banking account profile, follow the steps below:

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  • I want Early Direct Deposit. How do I set up direct deposit?

    Setting up direct deposit is easy! Speak to your HR department about setting up direct deposit. If you are a Providence employee, refer to this link for help setting up direct deposit in Genesis. Once your direct deposit is set up, you’ll be automatically enrolled in Early Direct Deposit.

    Read more…: I want Early Direct Deposit. How do I set up direct deposit?

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