We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.
To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.
Tips for managing
your finances
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How do I change my personal identification number (PIN) for my debit card?
Read more…: How do I change my personal identification number (PIN) for my debit card?If you are an established cardholder and either don’t know or have forgotten your PIN for your debit card, please call 800-631-3197. To expedite the process please be sure to have your debit card available. For new debit card holders, you will be able to set your own PIN at the time of activation or…
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Can I apply for an auto loan if I have not found the car I want yet?
Read more…: Can I apply for an auto loan if I have not found the car I want yet?Yes! You can apply for pre-approval today.
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If I already have direct deposit at PFCU, do I need to do anything to get Early Direct Deposit?
Read more…: If I already have direct deposit at PFCU, do I need to do anything to get Early Direct Deposit?Not a thing! You are automatically enrolled. Just relax and enjoy early access to your funds.
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Do you offer a notary service?
Read more…: Do you offer a notary service?Yes! We offer public notary services. There is no charge for members to use this service. Please bring current photo ID and the documents to be notarized unsigned. To Schedule an Appointment: Please note that notary services are not available for the following document types:
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Why did I receive a call from Fraud Prevention Center?
Read more…: Why did I receive a call from Fraud Prevention Center?You may have received a call from our fraud prevention center due to suspicious activity on your card. If they suspect your card security has been breached, they may suspend the usage of your card until you validate the questionable purchases. Contact us now! Related Information Thinking about your account security? We are too!…
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Are there any service fees for ATM withdrawals?
Read more…: Are there any service fees for ATM withdrawals?ATM withdrawals are free for all members of Providence Federal Credit Union. Please note, if you are a non-member you will be charged for use of Providence Federal Credit Union’s ATMs. PFCU Members also have surcharge-free access to over 120,000 ATMs around the country. Visit any ATM that displays an Allpoint, CO-OP, or MoneyPass logo.…
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