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Tips for managing
your finances

: ufaq
  • How do I identify myself to vote online? How do you ensure members only vote once?

    To cast your vote, simply enter your account number or Election ID and the last 4-digit of your Social Security Number or Tax ID. The trusted third-party company, CU Ballot, is designed to accurately record your vote while preventing multiple submissions. Your account number can be found at the top of your monthly statement as…

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  • How can I stay informed about this merger?

    To stay informed about the merger, please visit our dedicated Hub at providencecu.org/merger for the latest updates. This resource is designed to provide you with all the necessary information, including timelines, changes to services, and any actions you may need to take. It’s a one-stop-shop for all merger-related news, ensuring you’re always in the know…

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  • How long does the merger process take?

    About a year. The goal is to have all PFCU members migrated to CCCU’s systems by mid-2025.

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  • Can I give input or ask questions about the process?

    Yes, your input is incredibly valuable during the merger process between credit unions. It’s a time of significant change and your voice matters. Both credit unions will be hosting a special membership meeting to answer any questions our members might have regarding the merger. During this process, each eligible PFCU member will have the opportunity…

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  • Is my account still insured?

    Yes, CCCU is federally insured by the National Credit Union Administration (NCUA) just like our credit union and you will continue to have the same share insurance up to $250,000.

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  • How will the merger impact PFCU employees?

    The merger of a credit union is a significant event that often brings about a wave of change, but one of the most positive outcomes is the retention of all employees. This decision reflects a commitment to staff continuity and stability, which can be incredibly reassuring for the workforce. It means that the employees can…

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