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Tips for managing
your finances

: ufaq
  • Is there a fee to make a mobile deposit?

    There is no fee for mobile deposit! Mobile Deposit is a completely free service offered through Online Banking. For more information on mobile deposit visit the Mobile Deposit page of our website.

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  • When will you send my tax forms?

    We send out tax forms annually at the beginning of February. You will receive your tax forms by mail and you will also be able to access then in Online Banking.   Related Information Haven’t signed up for Online Banking yet? No problem! With Online Banking, your accounts are just a mouse click or a…

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  • How do I add a joint owner to my account?

    To add a joint owner to your account, visit the Disclosures & Forms page and click on the Account Change Form. You’ll need ID for each applicant.

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  • What do I do If I have been locked out of my Online Banking?

    If you have been locked out of Online Banking, you may have exhausted your login attempts. To unlock your account call us at (503) 215-6090 or email [email protected]

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  • How do I re-order checks?

    You can re-order your checks online through our check partner Harland Clarke! You can also contact Member Care at 503-215-6090 or 888-849-5189 (toll-free) to make your first check order. 

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  • How do I change my Online Banking password?

    To change your Online Banking password, follow the tutorial below:   5 STEPS 1. From our website home page, click Online Banking Login 2. Click New User or Forgot you password? 3. Read the temporary password instructions. 4. Fill in the fields 5. Click Submit. Find the email in your inbox, follow the instructions, and that’s…

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