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Tips for managing
your finances

: ufaq
  • What do I do if I forgot my Online Banking username or password?

    If you forgot your username or password, follow the tutorial below to retrieve it:   9 STEPS 1. From our website homepage, click Online Banking Login 2. If your forgot your password, click New User or Forgot your password? 3. Read the information about the password reset process. 4. Fill in the fields with your Account…

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  • What do I do if I lost my Debit/Credit Card?

    If your card has been lost or stolen we recommend that you block your card in Online Banking or the Mobile Banking app immediately. To do this, log in to Online Banking or your Mobile Banking app, go to “Cards” and then “Lock Card.” You can then go to “Lost Card” to order a replacement…

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  • How do I sign up to receive eStatements?

    In order to enroll in eStatements you must first be enrolled in Online Banking. When enrolling you will be asked if you want to opt-in to eStatements.  If you are already enrolled in Online Banking and would like to switch to eStatements you can do so by clicking on Statements inside Online Banking. From there…

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  • How do I apply to refinance my auto loan?

    You can refinance your auto loan using our Online Application.  

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  • What is your mailing address?

    Please use the following mailing address: Providence Federal Credit Union6400 SE Lake Road, Suite 125Milwaukie, OR 97222 Find any of our convenient locations on our Branch Locations page or Contact Us today!   Related Information Enroll in free Online Bill Pay where it’s as simple as click, click, pay! With PFCU Bill Pay, you can…

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  • Can I use Providence Federal Credit Union as a shared branch?

    Providence Federal Credit Union is no longer participate in the Shared Branch Network. Providence FCU will continue to maintain membership in the surcharge-free ATM Network which allows surcharge-free withdrawals and deposits (where accepted) at 120,000 locations nationwide. Use our ATM Locator tool to find a surcharge-free ATM near you.

    Read more…: Can I use Providence Federal Credit Union as a shared branch?

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