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: ufaq
  • minutes to read

    Will Internet Explorer be supported?

    Internet Explorer is not supported. You will need to use a recent version (the last two released) of Google Chrome, Mozilla Firefox, Apple Safari, or the previous version of Microsoft Edge.

    Read more…: Will Internet Explorer be supported?
  • minutes to read

    Can I still deposit checks in the app? 

    Yes, Remote Deposit Capture (mobile deposit) will be in your new mobile banking app.

    Read more…: Can I still deposit checks in the app? 
  • minutes to read

    Will I have to re-enter my bill pay information? 

    No, existing payees, payment history, and recurring bill payments will carry over to the new system. Be sure to confirm this transfer once you log in after the upgrade.

    Read more…: Will I have to re-enter my bill pay information? 
  • minutes to read

    Where can I find my routing and account numbers?

    The routing number for PFCU is 323075945. It’s the 9-digit number on the bottom of your checks, located on the far left. But you can easily find it at the bottom of every page of our website. There are 3 ways you can find your account number: 1. Online Banking or Mobile Banking 2. Bank…

    Read more…: Where can I find my routing and account numbers?
  • minutes to read

    Will I need to reinstall the mobile app?

    Our new and improved mobile banking app is here, as of October 2023. Your process for getting the updated app depends on your phone platform. Review the instructions below, based on your phone platform: Apple (iOS) Users: If you have an Apple iPhone (iOS 14 or higher), the new mobile app will update automatically based…

    Read more…: Will I need to reinstall the mobile app?
  • minutes to read

    Will I have to set up all my settings and accounts again?

    You will only need to set up or re-enter information for a couple of services once the upgraded digital banking platform is live:

    Read more…: Will I have to set up all my settings and accounts again?

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