We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.
To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.
Tips for managing
your finances
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How long does the merger process take?
Read more…: How long does the merger process take?About a year. The goal is to have all PFCU members migrated to CCCU’s systems by mid-2025.
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Can I give input or ask questions about the process?
Read more…: Can I give input or ask questions about the process?Yes, your input is incredibly valuable during the merger process between credit unions. It’s a time of significant change and your voice matters. Both credit unions will be hosting a special membership meeting to answer any questions our members might have regarding the merger. During this process, each eligible PFCU member will have the opportunity…
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Is my account still insured?
Read more…: Is my account still insured?Yes, CCCU is federally insured by the National Credit Union Administration (NCUA) just like our credit union and you will continue to have the same share insurance up to $250,000.
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How will the merger impact PFCU employees?
Read more…: How will the merger impact PFCU employees?The merger of a credit union is a significant event that often brings about a wave of change, but one of the most positive outcomes is the retention of all employees. This decision reflects a commitment to staff continuity and stability, which can be incredibly reassuring for the workforce. It means that the employees can…
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What if I already have an account open with PFCU and CCCU?
Read more…: What if I already have an account open with PFCU and CCCU?If you have an account open at each credit union, your PFCU account will move over to CCCU resulting in two separate accounts, which is anticipated to be in June 2025.
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Will PFCU branches remain open?
Read more…: Will PFCU branches remain open?The PFCU branch at Providence St. Vincent Medical Center, the ITM at the Providence Portland Medical Center and the branch in San Diego in UDW will remain open. Our doors at the PFCU Administrative Office in Milwaukie, OR will officially close at the end of day Friday, May 30, 2025. Our headquarters will move to…
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