As we prepare for our system conversion, it’s important to ensure we have your accurate contact information. Please update through Online or Mobile Banking, by calling us, or by completing the Account Change Form.

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Tips for managing
your finances

: ufaq
  • Why is Providence Federal Credit Union merging with Consolidated Community Credit Union?

    Due to the ever-changing landscape of the financial services market, the Board of Directors and management of both credit unions thought this was the best path to continue meeting the financial needs of our members. Together, our organizations will continue to grow and evolve, helping us market to our community, implement new technologies and provide…

    Read more…: Why is Providence Federal Credit Union merging with Consolidated Community Credit Union?
  • How do I set up Alerts that monitor my account activity?

    You can set up customized Alerts in Online Banking or the Mobile Banking app to receive notifications about various account activities. Go to the “Settings” tab (upper right profile icon), select “Security and Alerts” and then “My Alerts.” From here you can “Add New Subscription” to customize the alerts you would like to receive. You…

    Read more…: How do I set up Alerts that monitor my account activity?
  • How to use the Dashboard in Online Banking and Mobile Banking?

    In order to access the dashboard in Online Banking and Mobile Banking, first tap or click on the double arrow icon on the left side of the screen (or the bottom of the screen in the Mobile Banking app). With the dashboard open you have access to five sections: 1: Accounts Use the accounts section…

    Read more…: How to use the Dashboard in Online Banking and Mobile Banking?
  • Does SavvyMoney offer credit report monitoring as well?

    Yes. SavvyMoney will monitor and send email alerts when there’s been a change to your credit profile.

    Read more…: Does SavvyMoney offer credit report monitoring as well?
  • What if the information provided by SavvyMoney appears to be wrong or inaccurate?

    SavvyMoney makes its best effort to show the most relevant information from a credit report. If you think some of the information is wrong or inaccurate, you can “File a Dispute” with Transunion by clicking on the “Dispute” link within SavvyMoney. If the inaccuracy is verified, Transunion will update your report. We would also suggest…

    Read more…: What if the information provided by SavvyMoney appears to be wrong or inaccurate?
  • How does SavvyMoney keep my financial information secure?

    SavvyMoney uses bank-level encryption and security measures to keep the data safe and secure. Your personal information is never shared with or sold to a third party.

    Read more…: How does SavvyMoney keep my financial information secure?

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