We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.

To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.

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Tips for managing
your finances

: ufaq
  • Why is Providence Federal Credit Union merging with Consolidated Community Credit Union?

    Due to the ever-changing landscape of the financial services market, the Board of Directors and management of both credit unions thought this was the best path to continue meeting the financial needs of our members. Together, our organizations will continue to grow and evolve, helping us market to our community, implement new technologies and provide…

    Read more…: Why is Providence Federal Credit Union merging with Consolidated Community Credit Union?
  • What disruptions will the conversion cause?

    Disruptions to Bill Pay, and Online/Mobile Banking, will take place between May 22 – June 2. Be sure to have your Bill Pays scheduled prior to May 23, and download your prior statements and your May 2025 account history in Online Banking before May 30. Consult the Merger Guide PDF for full details.

    Read more…: What disruptions will the conversion cause?
  • When is the conversion with CCCU taking place?

    On Sunday, June 1, 2025, PFCU will be officially converged into the CCCU banking systems. Your existing PFCU account will transition to a CCCU account. New benefits and features, like access to CCCU branches, Co-Op Shared Branching, and an upgraded Digital Banking platform will be available starting Monday, June 2.

    Read more…: When is the conversion with CCCU taking place?
  • How do I set up Alerts that monitor my account activity?

    You can set up customized Alerts in Online Banking or the Mobile Banking app to receive notifications about various account activities. Go to the “Settings” tab (upper right profile icon), select “Security and Alerts” and then “My Alerts.” From here you can “Add New Subscription” to customize the alerts you would like to receive. You…

    Read more…: How do I set up Alerts that monitor my account activity?
  • How to use the Dashboard in Online Banking and Mobile Banking?

    In order to access the dashboard in Online Banking and Mobile Banking, first tap or click on the double arrow icon on the left side of the screen (or the bottom of the screen in the Mobile Banking app). With the dashboard open you have access to five sections: 1: Accounts Use the accounts section…

    Read more…: How to use the Dashboard in Online Banking and Mobile Banking?
  • Does SavvyMoney offer credit report monitoring as well?

    Yes. SavvyMoney will monitor and send email alerts when there’s been a change to your credit profile.

    Read more…: Does SavvyMoney offer credit report monitoring as well?

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