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  • minutes to read

    How do I set up Samsung Pay?

    Learn more on our Mobile Wallet page.

    Read more…: How do I set up Samsung Pay?
  • minutes to read

    What is my account number?

    There are 3 ways you can find your account number: 1. Online Banking or Mobile Banking 2. Bank statements (paper or electronic) Your account number is listed as “Member Number” on the upper right of your monthly paper or eStatements. This information is only available on statements from October 2023 or newer. 3. Checkbook The…

    Read more…: What is my account number?
  • minutes to read

    Will all the alerts I’ve created for my online and mobile accounts still work?

    No. Any previous alerts will have to be set up again with the new eAlert tool. But with this upgrade you will be able to customize more alerts and notifications easier and faster! To set alerts in the new online banking, just go to your profile, and select Settings > Security > My Alerts >…

    Read more…: Will all the alerts I’ve created for my online and mobile accounts still work?
  • minutes to read

    Will Internet Explorer be supported?

    Internet Explorer is not supported. You will need to use a recent version (the last two released) of Google Chrome, Mozilla Firefox, Apple Safari, or the previous version of Microsoft Edge.

    Read more…: Will Internet Explorer be supported?
  • minutes to read

    Can I still deposit checks in the app? 

    Yes, Remote Deposit Capture (mobile deposit) will be in your new mobile banking app.

    Read more…: Can I still deposit checks in the app? 
  • minutes to read

    Will I have to re-enter my bill pay information? 

    No, existing payees, payment history, and recurring bill payments will carry over to the new system. Be sure to confirm this transfer once you log in after the upgrade.

    Read more…: Will I have to re-enter my bill pay information? 

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