We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.
To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.
FAQs
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What is the difference between account balance and available balance?
Your account balance is the total amount of money that is currently in your account, including all funds engaged in holds and pending transactions.
Your available balance is the total amount of money in your account that is accessible for purchases and withdrawals. This number does not include held or pending funds.
Please note, available balance does not account for checks that have not been cashed or deposits which have yet to post.
Overdraft fees are determined using your available balance.