We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.
To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.
FAQs
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Why did my recipient receive a paper check when I paid through Providence Federal Credit Union’s online bill pay?
When using Online Bill Pay, a paper check will only be sent if the recipient’s account cannot receive electronic transfers. If your recipient has received a paper check from your online bill payment, they may deposit it as they would any normal check.