As we prepare for our system conversion, it’s important to ensure we have your accurate contact information. Please update through Online or Mobile Banking, by calling us, or by completing the Account Change Form.

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Why did my recipient receive a paper check when I paid through Providence Federal Credit Union’s online bill pay?

When using Online Bill Pay, a paper check will only be sent if the recipient’s account cannot receive electronic transfers. If your recipient has received a paper check from your online bill payment, they may deposit it as they would any normal check.

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