We appreciate your patience as we experience higher-than-normal call volume due to our system conversion with CCCU.

To ensure a smooth conversion process, update your contact information in Online/Mobile Banking, or by completing the Account Change Form.

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Schedule an appointment, email, or phone call with a PFCU Member Consultant.

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Will all the alerts I’ve created for my online and mobile accounts still work?

No. Any previous alerts will have to be set up again with the new eAlert tool. But with this upgrade you will be able to customize more alerts and notifications easier and faster!

To set alerts in the new online banking, just go to your profile, and select Settings > Security > My Alerts > Add New Subscription.

To set alerts in the new mobile app, just go to your profile, select Settings > Security > Manage Alerts; click on the menu icon (three lines), and select “My Alerts” from the drop down menu and then “Add New Subscription”.

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