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As part of the merger between Providence Federal Credit Union (PFCU) and Consolidated Community Credit Union (CCCU), CCCU is converting all PFCU Visa Credit Card accounts to CCCU Visa Credit Card accounts.
CCCU credit cards require the use of a specific app, the CCCU Credit Card Control App, which can be downloaded for Android and Apple devices, and allows you to manage your credit cards on the go.
Whether you have a Platinum, Classic, or New Beginnings card, your account will most likely transition to our new Visa Clear Card, which features a lower fixed rate, no annual fees, and no balance transfer fees!
A new Visa Clear Card will be mailed to you on 3/26/2025. Please continue to use your PFCU card until you receive your new card. When you receive your new card, you can begin using it immediately. Your old card will be deactivated on 4/7/2025. Be sure to properly shred the old card..
If you do not receive the new Visa Clear Card by 4/7/2025, please contact us and we will reissue your card as soon as possible. Your old card will be deactivated on 4/7/2025.
You can call us at (888) 849-5189 or email us at [email protected].
CCCU credit cards are managed through a dedicated card app. Once you receive your new card, be sure to download the app and start managing your card on the go. In the app you can easily make payments, schedule payments, view transactions, set limits, set travel notices, and more.
Learn more about how to download and use the app by reading our guide below:
Starting April 8, 2025 mail payments to:
CONSOLIDATED COMMUNITY CU
PO BOX 60510
CITY OF IND CA 91716-0510
Important: Please do not mail payments to CCCU in Oregon.
Please refer to the table below for the available payment options, both now and after June 1. Be sure to update any automatic transfers or payments linked to your PFCU card to the California address.
Ways to Pay: Cardholder Payment Options Guide
| METHOD | Date Available | Details |
|---|---|---|
| PFCU Bill Pay | Now through 5/22/2025 | From now through May 22, you can use PFCU Bill Pay to pay your credit card bill. Thereafter, Bill Pay will be down until the system conversion is completed on June 2 at 9 am PST. You may also use your other financial institution’s Bill Pay service to pay your credit card bill at any time. |
| Starting 4/8/2025 | Send payments to: CONSOLIDATED COMMUNITY CU PO BOX 60510 CITY OF IND CA 91716-0510 | |
| Call our new Credit Card Servicer (PSCU) | Now (after business hours) | Outside of business hours, call our credit card servicer (PSCU) at 855.584.2957 to make a payment (service fee may apply). |
| Credit Card App | 3/26/2025 | Download the app after receiving your new CCCU credit card to make payments directly from your smartphone with ease. |
| New Online Banking | 6/2/2025 at 9 am PST | After enrolling in the new PFCU Online Banking on June 2, 9 am PST, you can start making payments. |
| New Bill Pay | 6/2/2025 at 9 am PST | On June 2, you can begin to make credit card payments with the new Online Bill Pay platform. You may use your other financial institution’s Bill Pay service to pay your credit card bill at that time, as well. |
| Phone CCCU | 6/2/2025 (during business hours) | Starting June 2, call CCCU at 800.444.8115 or 503.232.8070 during business hours to make a payment. |
Please refer to the table below, or view the linked guide, for the available payment options, both now and after June 1. Be sure to update any automatic transfers or payments linked to your PFCU card to the California address.
Ways to Pay Guide
Important: Please do not mail payments to CCCU in Oregon.
Ways to Pay: Cardholder Payment Options Guide
| METHOD | Date Available | Details |
|---|---|---|
| Bill Pay | PFCU Bill Pay is available through May 22. The new Bill Pay will be available starting June 2 at 9 am PST | Through May 22, you can use PFCU Bill Pay to pay your credit card bill. Starting June 2 at 9 am PST, the new Bill Pay platform will be available to pay credit card bills 24/7. You may also utilize any other financial institution’s Bill Pay service to pay your credit card bill. Reminder: Be sure to update your payment address after 4/16/2025 to: CONSOLIDATED COMMUNITY CU PO BOX 60510 CITY OF IND CA 91716-0510 |
| Available now: Send to PFCU until 4/16/2025 Send to CCCU after 4/16/2025 | Continue sending payments to PFCU until 4/16/2025: Providence Federal Credit Union 6400 SE Lake Road, Suite 125 Milwaukie, OR 97222 After 4/16/2025, send payments to CCCU: CONSOLIDATED COMMUNITY CU PO BOX 60510 CITY OF IND CA 91716-0510 Reminder: Make sure to attach the CCCU payment coupon from your new Visa statement, which will be mailed after 4/16/2025. | |
| Phone | CCCU phone line will be available June 2 (during business hours) | Starting June 2, call CCCU at 800.444.8115 (Press 5) or 503.232.8070 during business hours to make a payment. |
| Credit Card App | Available now | Download the app after receiving your new CCCU credit card to make payments directly from your smartphone with ease. |
| New Online Banking | Available 6/2/2025 at 9 am PST | Once the new Online Banking becomes available at 9am PST on June 2, you can enroll and begin making payments. |
Any remaining balance on your card at the time that it is converted to a Visa Clear Card will be transferred to the new Visa Clear Card by 4/10/2025.
Yes, statements will now be sent on the 17th of each month, with the due date on the 11th of the following month.
For example, your first new credit card statement will be sent on April 17, with a due date of May 11.
You can set up travel notices for your Visa Credit Card in the CCCU Credit Card Control App. Simply log in, select your card image, tap on “More” in the bottom menu, and then “Travel Notification.” Then fill in your travel date, destination, and other details. Note: You can only schedule one travel notice at a time and the duration cannot exceed 30 days.
Download the app by searching “CCCU Credit Card” in the app store, or by following the buttons below depending on your mobile device type.